VendorizeMe Legal Documents

Privacy Policy

VendorizeMe respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vendorizeme.us and use our related services (The vendorizeme Platform).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect the following categories of information from you:

a. Personal Information

• Name
• Email address
• Phone number
• Business name and description
• Uploaded photos, videos, or other content for your vendor listings
• Payment details (processed securely via Paypal; we do not store your full credit card information)

b. Automatically Collected Information

When you access our Site, we may automatically collect:

• IP address
• Browser type, operating system, and device information
• Usage data, such as pages visited and actions taken
• Cookies and similar technologies (see Section 6 below)

2. How We Use Your Information

We use your information to:

• Create and manage user accounts and vendor profiles
• Facilitate transactions between vendors and clients
• Process payments securely through Paypal
• Respond to inquiries, requests, and support needs
• Improve our Site, Services, and user experience
• Send you updates, promotional materials, and important notices (where permitted by law)
• Ensure compliance with applicable laws and enforce our Terms of Service

3. Sharing of Information

We may share your information in the following cases:

• With Service Providers: Such as payment processors (Paypal), hosting providers, and analytics tools that assist us in operating our business.
• For Legal Compliance: If required by law or to respond to legal requests.
• In Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
• With Consent: When you give explicit permission for specific disclosures.

We do not sell or rent your personal information to third parties.

4. Payment Processing

Payments on VendorizeMe are handled by Paypal. Paypal collects and processes your payment details under its own Privacy Policy, available at https://www.paypal.com/us/legalhub/paypal/privacy-full. VendorizeMe does not store or have access to your complete payment information (e.g., credit card numbers).

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable site functionality
• Understand how users engage with our Site
• Improve performance and usability
• Serve relevant content and advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our Site.

7. International Data Transfers

Your information may be processed and stored in the United States, Canada, the United Kingdom, or other jurisdictions where we operate or engage service providers. We take reasonable steps to ensure that data transferred across borders receives an adequate level of protection in accordance with applicable laws such as GDPR (U.K. and E.U.) and PIPEDA (Canada).

8. Your Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal information
• Request correction or deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at support@kenkeputa.com.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may at any point contain links to third-party websites or services. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

VendorizeMe
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Terms of Service

Welcome to VendorizeMe. These Terms govern your access to and use of our website, mobile services, and related tools. By using VendorizeMe, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Site or Services.

1. Overview of the Platform

VendorizeMe is an online platform that connects event service providers ("Vendors") with individuals or organizations seeking to hire them ("Clients"). VendorizeMe does not directly provide event services and is not a party to any contract between Vendors and Clients.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old
• Have the legal authority to enter into binding agreements
• Provide accurate and complete information during registration

By creating an account, you represent that all information provided is true and that you will keep it updated.

3. Account Registration and Responsibilities

You may need to create an account to access certain features of VendorizeMe. You agree to:

• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use or security breach

VendorizeMe reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal behavior.

4. Vendor Listings and User Content

Vendors may upload information, images, videos, and other materials ("Content") to promote their services. By submitting Content, you grant VendorizeMe a worldwide, non-exclusive, royalty-free, transferable license to display, reproduce, and promote your Content on our platform for the purpose of operating and improving the Services.

You are solely responsible for ensuring your Content:

• Is accurate and lawful
• Does not infringe on intellectual property, privacy, or publicity rights of others
• Does not contain misleading or inappropriate material

VendorizeMe reserves the right to remove or modify Content that violates these Terms or applicable law.

5. Payments and Transactions

VendorizeMe facilitates payments between Clients and Vendors using Paypal.

• Payments are processed securely through Paypal and are subject to Paypal's Terms of Service and Privacy Policy
• VendorizeMe does not store or have access to your complete payment details
• VendorizeMe facilitates secure transactions between Clients and Vendors through an escrow-based payment system
• When a Client makes a payment, the funds are held in escrow until the agreed service is delivered and both parties confirm satisfactory completion

If a dispute arises regarding the quality, delivery, or fulfillment of services:

• VendorizeMe may temporarily hold or release funds based on evidence provided by both parties
• We will review disputes in accordance with our Refund and Cancellation Policy
• VendorizeMe's decision on fund release, refund, or settlement shall be final and binding within the limits of our platform's dispute resolution procedures

VendorizeMe does not act as a party to the service contract between Clients and Vendors but serves as a neutral business discovery platform (marketplace) and facilitator of payment. We are not a financial institution; all payments are processed securely through Paypal, our third-party payment processor.

6. Service Fees and Taxes

VendorizeMe may charge Vendors and Clients various fees for the use of certain features or transactions on the Platform. These may include, but are not limited to:

• Transaction or Service Fees: Deducted from payments processed through VendorizeMe, including commissions charged to Clients upon booking or payment

All applicable fees will be clearly disclosed at the point of use, checkout, or within VendorizeMe's pricing schedule. Fees are non-refundable except as expressly stated in our Refund and Cancellation Policy. VendorizeMe reserves the right to modify or update fees at any time, with reasonable notice provided through the Platform or by email.

Vendors are solely responsible for reporting and paying any applicable taxes on income earned through VendorizeMe. VendorizeMe does not provide tax advice and bears no responsibility for a Vendor's tax obligations or compliance. Clients are likewise responsible for any taxes associated with their purchases or service bookings, as required by applicable law.

7. Prohibited Activities

You agree not to:

• Use the Services for unlawful purposes or to engage in fraud
• Misrepresent your identity or services
• Post or transmit harmful, offensive, or misleading content
• Attempt to hack, disrupt, or overload our systems
• Collect user data without consent
• Circumvent payment or communication systems provided by VendorizeMe

Violation of these terms may result in account suspension, removal of content, or legal action.

8. VendorizeMe's Role

VendorizeMe is a marketplace facilitator, not an event planner, employer, or agent of either party. We do not guarantee:

• The quality, timing, or reliability of Vendor services
• The accuracy of Vendor listings
• That Clients will hire a Vendor or that Vendors will be paid

All agreements between Vendors and Clients are made at their own discretion and risk.

9. Intellectual Property

All content, branding, and design elements on VendorizeMe (including logos, text, and software) are the property of VendorizeMe or its licensors. You may not copy, reproduce, or use them without prior written consent.

10. Termination

VendorizeMe may suspend or terminate your account or access to the Services:

• If you violate these Terms
• If required by law
• At our discretion for business or security reasons

You may terminate your account at any time by contacting support@kenkeputa.com. Termination does not relieve you of outstanding obligations (e.g., payments due).

11. Disclaimers

The Services are provided on an "as is" and "as available" basis. VendorizeMe makes no warranties or guarantees, express or implied, including:

• Merchantability or fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of listings or communications

VendorizeMe is not responsible for any loss, damage, or injury resulting from:

• Vendor or Client actions
• Platform outages or data breaches
• Unauthorized access to accounts

12. Limitation of Liability

To the maximum extent permitted by law, VendorizeMe, its affiliates, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages, including:

• Lost profits or revenue
• Loss of data
• Service interruptions
• Third-party conduct

Our total liability to any user shall not exceed the amount paid (if any) for use of the Services in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless VendorizeMe, its affiliates, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from:

• Your use of the Services
• Your Content
• Your breach of these Terms
• Any dispute between you and another user

14. Modifications to the Terms

VendorizeMe may modify these Terms at any time by posting the updated version on the Site. Changes are effective upon posting. Continued use of the Services after updates constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. For users in Canada, local consumer protection laws may also apply. Any disputes shall be resolved in courts located in Delaware, United States, unless otherwise required by applicable local law.

16. Contact Us

If you have questions about these Terms, please contact us at:

VendorizeMe
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Vendor Agreement (Vendor Policy)

This Vendor Agreement governs the relationship between VendorizeMe and the individual or entity ("Vendor") that lists and provides services through the VendorizeMe platform (the "Platform"). By creating a Vendor account or listing your services on VendorizeMe, you agree to comply with this Agreement, the Terms of Service, and the Privacy Policy.

1. Vendor Eligibility and Registration

To become a Vendor, you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction)
• Have full authority to represent your business or services
• Provide accurate, current, and complete information during registration
• Maintain an active Vendor account in good standing

VendorizeMe reserves the right to verify your identity or business information and to approve, suspend, or reject any Vendor registration at its discretion.

2. Vendor Responsibilities

As a Vendor, you agree to:

• Accurately describe your services, prices, and availability
• Deliver services as agreed with Clients in a professional and timely manner
• Communicate promptly and respectfully with Clients and VendorizeMe
• Keep your Vendor profile up to date
• Comply with all applicable local, state, and federal laws

You must not use VendorizeMe to:

• Offer fraudulent, illegal, or misleading services
• Post false, defamatory, or offensive material
• Circumvent VendorizeMe's payment or messaging systems
• Engage in spam, deception, or other prohibited activities

3. Vendor Listings and Content

You may upload photos, videos, descriptions, and other materials ("Content") to market your services. By uploading or submitting Content, you:

• Represent and warrant that you own or have permission to use all such materials
• Grant VendorizeMe a worldwide, royalty-free, non-exclusive license to use, display, and promote your Content on the Platform and related marketing materials
• Acknowledge that VendorizeMe may format, crop, or adapt your Content for display purposes

VendorizeMe reserves the right to remove or edit any Content that violates this Agreement, applicable laws, or community standards.

4. Payments, Escrow, and Fees

VendorizeMe uses Paypal and other secure processors to facilitate transactions through an escrow-based payment system designed to protect both Vendors and Clients.

a. Escrow System

• When a Client books a Vendor through the Platform, payment is held in escrow until the service is completed or confirmed as satisfactory by both parties
• Once completion is confirmed, funds (minus applicable fees) are released to the Vendor's connected Paypal account
• If a dispute arises, the release of funds will be paused pending resolution

b. Fees and Deductions

• VendorizeMe may charge service, processing, or transaction fees
• All applicable fees will be disclosed before transactions or payout
• VendorizeMe may deduct fees automatically before disbursing funds

c. Refunds and Disputes

• If a Client files a dispute or cancellation claim, VendorizeMe may hold funds until the issue is resolved
• In the event of confirmed service failure or Client dissatisfaction, VendorizeMe may issue a partial or full refund at its discretion
• VendorizeMe does not control the timing of bank transfers once payouts are initiated by Paypal and is not liable for delays caused by third-party systems

5. Taxes and Legal Compliance

Vendors are independent business owners responsible for:

• Reporting and paying all applicable taxes
• Complying with any required licenses, insurance, or regulations
• Observing local labor, health, and safety laws

VendorizeMe does not withhold or remit taxes on your behalf unless legally obligated.

6. Independent Contractor Relationship

This Agreement does not create an employment, partnership, joint venture, or agency relationship between VendorizeMe and the Vendor. Vendors operate as independent contractors and are solely responsible for their own business operations, pricing, and obligations to Clients.

7. Cancellations and Dispute Resolution

Each Vendor must maintain a clear cancellation and refund policy visible to Clients. In case of a dispute:

• The Vendor and Client should first attempt to resolve the issue directly
• If no resolution is reached, VendorizeMe may mediate but is not required to
• VendorizeMe reserves the right to make a final determination regarding the release or refund of escrowed funds

Repeated disputes or policy violations may result in account suspension.

8. Reviews and Ratings

Clients may leave public reviews of Vendor services. VendorizeMe does not guarantee the accuracy or fairness of reviews but may remove reviews deemed false, abusive, or in violation of Platform rules. Consistently low ratings or repeated verified complaints may lead to account deactivation.

9. Data Protection and Client Privacy

You agree to handle any Client personal information in accordance with the Privacy Policy and applicable data protection laws. You may only use Client information for the specific purpose of fulfilling a confirmed booking and must not share, sell, or misuse such data.

10. Suspension and Termination

VendorizeMe may suspend or terminate your Vendor account immediately if:

• You breach this Agreement or any applicable laws
• You engage in fraudulent or unsafe behavior
• You repeatedly receive valid complaints or fail to deliver promised services

Upon termination, active bookings may be canceled, and escrowed funds will be processed per VendorizeMe's final determination.

11. Limitation of Liability

To the maximum extent permitted by law, VendorizeMe shall not be liable for any:

• Lost revenue, profits, or business opportunities
• Indirect or consequential damages
• Disputes or losses arising from interactions between Vendors and Clients

VendorizeMe's total liability under this Agreement shall not exceed the total fees paid to the Vendor in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless VendorizeMe, its officers, employees, and affiliates from any claims, losses, or expenses arising from:

• Your breach of this Agreement
• Your content or services
• Disputes or claims brought by Clients or third parties

13. Modifications

VendorizeMe may modify this Agreement at any time. Updates will be posted on the Platform, and continued use constitutes acceptance of the revised terms.

14. Governing Law and Jurisdiction

This Agreement shall be governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. For Vendors based in Canada or the United Kingdom, relevant local consumer protection and data privacy laws may also apply. All disputes shall be resolved in the courts of Delaware, United States, unless local law requires otherwise.

15. Contact Information

For questions or legal notices related to this Vendor Agreement, contact:

VendorizeMe
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Client Policy (User Guidelines)

This Client Policy sets out the terms and expectations for individuals and organizations ("Client") who use VendorizeMe to discover, book, and communicate with service providers ("Vendors"). By using VendorizeMe, you agree to comply with this Policy, our Terms of Service, and our Privacy Policy.

1. Purpose of the Platform

VendorizeMe is an online marketplace that connects Clients planning events (such as weddings, parties, or corporate functions) with Vendors offering professional event services. VendorizeMe acts solely as an intermediary between Clients and Vendors and does not directly provide event services.

2. Client Account Responsibilities

When creating a Client account, you agree to:

• Provide accurate, up-to-date information about yourself and your business
• Maintain the confidentiality of your login credentials
• Use the Platform only for lawful purposes and legitimate event bookings
• Not create multiple or fake accounts
• Not use VendorizeMe to engage in fraud, abuse, harassment, or illegal activity

VendorizeMe may suspend or terminate your account if any information provided is false or if your activity violates this Policy.

3. Booking and Payment Process

a. Escrow Payments

• All payments for Vendor services are processed securely through VendorizeMe's escrow system, managed by Paypal and other authorized processors
• When you confirm a booking, your payment is held in escrow until the Vendor completes the service or until you confirm satisfactory delivery
• Upon confirmation, the funds are released to the Vendor (less applicable platform fees)

b. Payment Protection

• Escrow ensures that your funds are secure until services are rendered as agreed
• VendorizeMe will not release funds early unless both parties authorize it
• If a dispute arises, VendorizeMe may pause the release of funds until the issue is resolved

c. Payment Details

• VendorizeMe does not store or have access to your full credit card information
• All payment data is handled by Paypal in compliance with applicable security and privacy standards

4. Cancellations and Refunds

a. Client-Initiated Cancellations

• If you cancel a booking, the applicable refund will depend on the Vendor's individual cancellation policy, which is displayed on their profile
• Some Vendors may charge a cancellation fee or may not offer refunds after a certain period

b. Vendor Cancellations

• If a Vendor cancels, VendorizeMe will refund your payment in full with no terms or clause attached to this

c. Disputes

• If you are dissatisfied with a Vendor's service, notify support@kenkeputa.com within 2 days of the event
• VendorizeMe may mediate disputes and determine whether a refund, partial refund, or credit applies
• Refund decisions made by VendorizeMe are final

5. Communication and Conduct

You agree to maintain professionalism and respect in all interactions on the Platform. Specifically, you must not:

• Use abusive, discriminatory, or threatening language toward Vendors or staff
• Request or share inappropriate personal information
• Attempt to negotiate or conduct transactions outside the Platform (to avoid fees or escrow)

VendorizeMe reserves the right to suspend or terminate accounts that violate these guidelines.

6. Reviews and Feedback

After completing a booking, Clients may post reviews and ratings about their experience.

• Reviews must be honest, relevant, and factual
• Fake, defamatory, or incentivized reviews are prohibited
• VendorizeMe reserves the right to remove or edit reviews that violate our guidelines or applicable laws

7. Event and Safety Guidelines

• You are responsible for verifying that any Vendor you hire meets your event's specific safety, licensing, and insurance requirements
• VendorizeMe does not supervise or guarantee the performance of Vendors
• You should exercise normal caution during in-person meetings, event planning, and day-of coordination
• VendorizeMe disclaims liability for any incidents, damages, or losses arising from events booked through the Platform

8. Data and Privacy

VendorizeMe handles all personal information in accordance with our Privacy Policy. As a Client, you agree to:

• Provide accurate information only for booking purposes
• Refrain from sharing another user's personal data without consent
• Acknowledge that VendorizeMe may contact you via email or push notifications related to bookings or account activity

9. Prohibited Activities

You agree not to:

• Book Vendors under false pretenses or for illegitimate events
• Use VendorizeMe for advertising unrelated products or services
• Circumvent or manipulate the escrow or review systems
• Copy or scrape Vendor data for external use
• Engage in harassment, fraud, or misrepresentation

Violations may result in account suspension or permanent removal.

10. Dispute Resolution and Escrow Handling

VendorizeMe may mediate disputes related to bookings and payment releases.

• If both parties cannot reach an agreement, VendorizeMe's decision regarding the escrow release or refund will be final and binding
• VendorizeMe does not represent either party legally and acts only as an impartial intermediary

11. Limitation of Liability

VendorizeMe is not liable for:

• The quality, safety, or performance of services provided by Vendors
• Any loss, injury, or damages arising from event participation
• Indirect or consequential damages such as lost opportunities or reputational harm

VendorizeMe's total liability to you shall not exceed the total amount you paid for the relevant booking.

12. Account Termination

VendorizeMe reserves the right to terminate or suspend any Client account that:

• Violates this Policy or other platform rules
• Engages in fraudulent activity or chargebacks
• Abuses the review, escrow, or communication systems

You may also close your account at any time by contacting support@kenkeputa.com.

13. Modifications

VendorizeMe may amend this Policy at any time. Updates will be posted on the Platform, and continued use after updates constitutes your acceptance of the revised Policy.

14. Governing Law

This Policy shall be governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Clients in Canada and the United Kingdom may also have additional rights under their local consumer protection laws.

15. Contact Information

For questions or concerns about this Client Policy, contact:

VendorizeMe
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Refund and Cancellation Policy

This Refund and Cancellation Policy outlines how cancellations, refunds, and dispute resolutions are handled on VendorizeMe. VendorizeMe acts as a secure intermediary between event Clients ("Clients") and service Vendors ("Vendors") through an escrow payment system managed by Paypal and other authorized processors. By booking or listing services on VendorizeMe, you agree to this Policy as part of our Terms of Service and applicable Vendor or Client Policies.

1. Escrow-Based Payment Protection

All payments for Vendor services are processed through VendorizeMe's escrow system:

• When a Client confirms a booking, the payment is held in escrow until the Vendor completes the service or until the Client confirms satisfactory delivery
• VendorizeMe will not release funds to the Vendor until the event has been successfully completed or both parties confirm completion
• This ensures fairness and protection for both Clients and Vendors
• VendorizeMe does not hold payments directly. All transactions are securely managed by Paypal, which complies with PCI DSS and other financial security standards

2. Client Cancellations

If a Client cancels a booking:

• Refund eligibility will depend on the Vendor's individual cancellation policy, which is displayed on their VendorizeMe profile or during checkout
• Some Vendors may offer full refunds if the cancellation occurs a certain number of days before the scheduled event; others may apply partial refunds or no refunds after a specified time window
• VendorizeMe encourages Clients to review these policies carefully before confirming a booking

If a Vendor's cancellation policy is not specified, the following standard policy applies:

• More than 14 days before the event: 90% refund (minus processing fees)
• 7–14 days before the event: 50% refund
• Less than 7 days before the event: Non-refundable

Refunds may take 5–10 business days to appear, depending on your payment provider.

3. Vendor Cancellations

If a Vendor cancels a confirmed booking:

• The Client will receive a full refund of the payment held in escrow
• VendorizeMe reserves the right to temporarily suspend or review the Vendor's account for reliability and performance compliance
• VendorizeMe may assist the Client in finding an alternative Vendor if available

4. Event Modifications and Rescheduling

Any modification or rescheduling will be done manually between Vendors and clients via messaging. The payment will be held in escrow until both parties are satisfied with the outcome.

5. Disputes and Refund Requests

If a Client is dissatisfied with a service or claims the Vendor did not fulfill their obligations:

• The Client must notify VendorizeMe within 2 days of the event date via support@kenkeputa.com
• VendorizeMe may request supporting documentation (e.g., photos, communication logs, or contracts)
• VendorizeMe will then investigate and, at its discretion, determine whether to:
  • Release full or partial payment to the Vendor, or
  • Refund all or part of the payment to the Client

All decisions made by VendorizeMe in relation to disputes and refunds are final.

6. Non-Refundable Fees

Certain payments are non-refundable, including:

• Platform service fees or transaction processing fees
• Cancellations made after the Vendor's "non-refundable" deadline
• Force majeure events (e.g., weather, illness, travel bans) unless otherwise agreed between the parties

7. Processing Time for Refunds

Approved refunds are processed within 5–10 business days through Paypal. The exact timing depends on your financial institution's policies. VendorizeMe is not responsible for delays beyond its control.

8. No Chargebacks

By using VendorizeMe, you agree not to initiate chargebacks with your bank or payment provider for transactions processed through the Platform. All disputes must be handled through VendorizeMe's internal resolution process as described above.

9. Fraudulent or Abusive Cancellations

VendorizeMe reserves the right to deny refunds or terminate accounts if a Client or Vendor is found to be engaging in fraudulent, excessive, or abusive cancellation behavior.

10. Force Majeure

Neither VendorizeMe, the Client, nor the Vendor shall be liable for cancellations or non-performance due to causes beyond reasonable control, including natural disasters, government restrictions, or public emergencies. In such cases, VendorizeMe may issue partial refunds or credits based on circumstances and available documentation.

11. Modifications to This Policy

VendorizeMe reserves the right to amend this Policy at any time. Changes will be effective upon posting on the Platform. Continued use of VendorizeMe after such updates constitutes acceptance of the revised terms.

12. Contact Information

For refund, cancellation, or dispute inquiries, please contact:

VendorizeMe Support Team
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Payment Policy

This Payment Policy outlines how payments, payouts, and related financial transactions are processed on vendorizeme.us. By using VendorizeMe, all users — including event planners, clients, and vendors ("Users") — agree to this Policy as part of our Terms of Service, Vendor Agreement, and Client Policy.

1. Payment Overview

VendorizeMe provides a secure escrow-based payment system that protects both Clients and Vendors:

• Clients make payments for services through the Platform, which are held in escrow until services are rendered
• Funds are released to Vendors only when both parties confirm satisfactory completion of the booking or as determined by VendorizeMe after review
• VendorizeMe uses Paypal and other authorized payment processors to handle all financial transactions securely and in compliance with PCI DSS standards
• VendorizeMe does not directly store or have access to Users' full credit card or bank account information

2. Accepted Payment Methods

VendorizeMe accepts the following payment methods for Client transactions:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover)
• Paypal-supported digital wallets (Apple Pay, Google Pay, etc.)
• Bank transfers (where available)

Payments are processed in U.S. dollars (USD) unless otherwise stated.

3. Escrow Protection

VendorizeMe's escrow system ensures transparency and fairness for both parties:

• When a Client confirms a booking, payment is secured in escrow
• Funds remain in escrow until:
  • The Vendor confirms service completion, and
  • The Client marks the service as delivered or does not raise a dispute within the defined window
• Only then are funds released to the Vendor's Paypal account (minus applicable platform fees)
• If a dispute is raised, VendorizeMe may hold or release the funds based on investigation outcomes, in line with the Refund & Cancellation Policy

4. Vendor Payouts

• Vendor payouts are processed via Paypal Connect and require a valid, verified Paypal account
• Vendors are responsible for ensuring that their payment and banking details are accurate and up to date
• VendorizeMe typically releases funds within 3–7 business days after Client confirmation or automatic escrow release
• VendorizeMe may delay or withhold payouts if:
  • A dispute or investigation is ongoing
  • The Vendor's account requires verification
  • There is suspicion of fraudulent or non-compliant activity
• VendorizeMe is not liable for payout delays caused by Paypal, banks, or other third-party processors

5. Platform Fees and Deductions

VendorizeMe charges Vendors a platform service fee on each completed transaction.

• The fee covers payment processing, escrow protection, customer support, and platform operations
• The applicable rate is displayed in the Vendor dashboard or during the listing process

Refunds and Platform Fees

In the event of a refund arising from vendor non-performance, cancellation, or service dissatisfaction, VendorizeMe will refund the vendor's portion of the payment held in escrow to the client, in accordance with our Refund and Cancellation Policy.

Platform Fees refer to any charges imposed by VendorizeMe for the use of its services, including but not limited to:

• Processing Fees – service or transaction fees deducted for payments processed through the Platform

All Platform Fees are non-refundable, as they cover payment processing costs already incurred at the time of payment. Refunds may, however, be adjusted or partially issued in cases of proven system failure confirmed by VendorizeMe, or in the event of a verified overcharge attributable to a platform error.

Clients will not be charged any undisclosed or unexpected fees when making payments through VendorizeMe. The total amount payable at checkout may include VendorizeMe's service/payment processing charge, which will be clearly itemized before payment confirmation. Additional fees may apply only for optional premium features, advertising, or add-on services, which will also be disclosed in advance.

6. Taxes and Compliance

• Vendors are solely responsible for reporting and remitting any taxes (sales tax, VAT, income tax, etc.) related to their earnings through VendorizeMe
• VendorizeMe does not withhold taxes on behalf of Vendors unless required by law
• Clients are responsible for any applicable taxes related to their purchases or event services

7. Disputes and Chargebacks

• In the event of a payment dispute, Clients must first contact VendorizeMe Support before initiating a chargeback
• VendorizeMe reserves the right to suspend accounts or recover funds if a User initiates an unauthorized or unjustified chargeback
• Any chargeback fees imposed by Paypal or other processors may be passed on to the party responsible for the chargeback
• VendorizeMe's resolution in disputes regarding payments or escrow release shall be final and binding

8. Failed or Reversed Payments

If a Client's payment fails or is later reversed (e.g., due to insufficient funds, bank error, or dispute), VendorizeMe may:

• Cancel the associated booking
• Reclaim funds previously released to the Vendor
• Suspend the User's account until the balance is resolved

Vendors must not deliver services until payment has been confirmed as received in escrow.

9. Fraud Prevention and Verification

VendorizeMe employs automated and manual fraud detection systems. We may request verification documents or delay transactions if suspicious activity is detected. Failure to comply with verification requests may result in the suspension or cancellation of transactions.

10. Non-Circumvention

All payments for Vendor services booked through VendorizeMe must be completed through the Platform. Users must not attempt to:

• Negotiate or accept payments outside VendorizeMe
• Request direct bank transfers or cash
• Circumvent platform fees or escrow protections

Violation of this clause may lead to permanent account termination.

11. Refunds

Refunds are handled strictly according to the Refund & Cancellation Policy. VendorizeMe will only issue refunds from escrow in the following cases:

• A Vendor cancels the booking
• A Client cancels within the Vendor's eligible window
• VendorizeMe determines that the Vendor did not deliver services as described

All refund decisions are final.

12. Updates to This Policy

VendorizeMe reserves the right to update or modify this Payment Policy at any time. Changes become effective upon posting to the Platform. Continued use after such updates constitutes acceptance of the revised terms.

13. Contact Information

For any questions or concerns about payments or escrow transactions, please contact:

VendorizeMe Payments Department
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

VendorizeMe Community Guidelines

Welcome to VendorizeMe — a community built for event professionals and clients who value trust, creativity, and professionalism. These Community Guidelines ("Guidelines") describe the standards of conduct expected from all users ("you") who access or use VendorizeMe App ("VendorizeMe"). Our goal is to maintain a safe, respectful, and fair environment where Vendors and Clients can confidently collaborate. By using VendorizeMe, you agree to follow these Guidelines along with our Terms of Service, Privacy Policy, Vendor Policy, and Client Policy.

1. Be Honest and Transparent

Honesty builds trust — and trust builds great experiences. You must:

• Provide accurate information in your profile, listings, and communications
• Only post authentic photos and details that reflect your actual work or event needs
• Avoid making false claims, misrepresentations, or misleading advertisements
• Conduct all bookings and payments through VendorizeMe's escrow system for transparency and protection

Misleading behavior, fake accounts, or off-platform transactions may result in account suspension or permanent removal.

2. Treat Everyone with Respect

VendorizeMe is an inclusive community where professionalism and respect are mandatory. You must not:

• Use discriminatory, offensive, or harassing language or behavior
• Send spam, threats, or unsolicited promotions to other users
• Post or share hateful, explicit, or defamatory content

All users — Vendors, Clients, and staff — deserve courtesy and professionalism at every stage of communication.

3. Keep All Transactions on VendorizeMe

To ensure safety, security, and payment protection:

• All payments and bookings must go through VendorizeMe's escrow system
• Do not offer or accept payment via cash, direct bank transfer, or off-platform deals
• Attempting to circumvent the platform may result in permanent account termination

This policy protects both Vendors and Clients from fraud, disputes, and unverified transactions.

4. Protect Privacy and Personal Data

Respect the privacy of others by:

• Never sharing another user's contact or personal details without permission
• Not requesting sensitive personal information (such as ID numbers, addresses, or banking details) outside of approved VendorizeMe processes
• Complying with all applicable data protection laws as outlined in our Privacy Policy

VendorizeMe values user confidentiality and expects the same from all community members.

5. Maintain Professionalism in Communication

VendorizeMe exists to connect professionals and clients for real-world events. Please:

• Communicate clearly, courteously, and promptly
• Respond to inquiries and messages within a reasonable timeframe
• Avoid aggressive negotiation tactics, spam messages, or unprofessional conduct
• Use VendorizeMe's messaging system for all discussions related to bookings and event planning

Unprofessional or hostile communication may lead to warnings, restricted access, or account removal.

6. Post Authentic Reviews

Our review system helps maintain transparency and accountability. When posting reviews:

• Write truthful, relevant feedback based on your actual experience
• Do not post fake, incentivized, or retaliatory reviews
• Do not ask others to post or remove reviews in exchange for payment or discounts

VendorizeMe may remove reviews that violate these rules or contain offensive, false, or promotional content.

7. Respect Intellectual Property

All content you upload — including images, videos, or text — must be your own or properly licensed for use. Do not:

• Upload copyrighted material without permission
• Impersonate another individual or business
• Copy or reuse other Vendors' content or photos

You retain ownership of your content but grant VendorizeMe a limited license to display it on the platform.

8. Avoid Fraud and Misuse

Fraud, scams, or exploitation of the platform are strictly prohibited. Examples include:

• Fake listings or events
• Booking with no intent to complete payment
• Providing false evidence in disputes
• Attempting to manipulate escrow or refund outcomes

VendorizeMe monitors for suspicious activity and reserves the right to suspend or permanently ban violators.

9. Safety and Event Integrity

All users are responsible for conducting safe, legitimate, and lawful events.

• Vendors must comply with local licensing, insurance, and safety regulations
• Clients must ensure venues and conditions are safe for vendors to work
• Illegal, dangerous, or inappropriate event activity is strictly prohibited

VendorizeMe is not liable for on-site conduct but may suspend accounts involved in safety violations.

10. Reporting Violations

If you witness behavior that violates these Guidelines:

• Report it immediately using the in-app "Report" feature or email support@kenkeputa.com
• Provide details or evidence if possible (screenshots, messages, etc.)
• VendorizeMe will review and take appropriate action, which may include account suspension or legal escalation

All reports are handled confidentially.

11. Enforcement and Consequences

VendorizeMe reserves the right to:

• Warn, suspend, or permanently remove accounts that breach these Guidelines
• Withhold or release escrow funds at its discretion during investigations
• Limit visibility or access for accounts under review
• Deny access to users with repeated or serious violations

Decisions made by VendorizeMe regarding enforcement are final.

12. Changes to These Guidelines

VendorizeMe may update or modify these Guidelines at any time. Updates will be posted on our website, and continued use of VendorizeMe after changes constitutes acceptance of the new version.

13. Contact Us

For questions or concerns regarding these Community Guidelines, please contact:

VendorizeMe Support Team
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Cookie Policy

This Cookie Policy ("Policy") explains how VendorizeMe uses cookies and similar tracking technologies on our website and platform ("Platform"). By using VendorizeMe, you agree that we can use cookies in accordance with this Policy. If you do not agree, you may adjust your browser settings or disable non-essential cookies as explained below.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They allow the site to recognize your device, remember your preferences, and improve your browsing experience.

Cookies can be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device for a set period or until deleted

VendorizeMe also uses similar technologies, such as pixels, web beacons, and local storage, which function like cookies.

2. How We Use Cookies

VendorizeMe uses cookies to improve user experience, enhance platform functionality, and analyze performance. We group our cookies into the following categories:

a. Essential Cookies

These cookies are required for the Platform to function properly. They enable core features such as:

• Secure login and account access
• Payment processing through Paypal
• Saving your preferences or session

You cannot disable essential cookies, as the Platform cannot function without them.

b. Performance and Analytics Cookies

These cookies help us understand how users interact with VendorizeMe, allowing us to improve features and services. We use tools such as:

• Google Analytics – to analyze traffic and usage patterns
• Internal analytics – to monitor platform performance and identify technical issues

All analytics data collected is aggregated and anonymous.

c. Functional Cookies

Functional cookies remember your preferences, such as:

• Language and region selection
• Saved search filters
• Previously viewed listings

They make the site more personalized and efficient.

d. Advertising and Marketing Cookies

These cookies help us deliver relevant marketing messages and measure ad performance. They may be placed by VendorizeMe or third-party partners (such as Facebook or Google Ads). They track:

• Which ads you've viewed or clicked
• How you interact with promotional content
• Your browsing activity across other sites (where applicable)

You can opt out of these cookies at any time using your browser or consent settings.

3. Third-Party Cookies

VendorizeMe may allow third-party service providers to set cookies for purposes such as:

• Payment processing (Paypal)
• Analytics (Google Analytics)
• Email communications (Mailchimp, if applicable)
• Advertising (Meta Pixel, Google Ads)

These third parties may use cookies in accordance with their own privacy policies. We recommend reviewing their policies directly for more details.

4. Your Cookie Choices

You have control over how cookies are used on your device. You can:

• Adjust your browser settings to refuse or delete cookies
• Use built-in cookie preference tools (if available on the Platform)
• Opt out of analytics tracking via Google Analytics Opt-Out Tool
• Decline optional cookies via the cookie consent banner on first visit

Please note: disabling certain cookies may limit some features or affect your ability to use parts of the Platform.

5. Updates to This Policy

VendorizeMe may update this Cookie Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Platform after updates means you accept the revised Policy.

6. Contact Us

For any questions about our use of cookies or this Policy, please contact:

VendorizeMe Support Team
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Disclaimer

This Disclaimer ("Disclaimer") applies to the use of VendorizeMe, including all services, listings, content, and materials made available through our website and platform ("Platform"). By accessing or using VendorizeMe, you agree to the terms of this Disclaimer. If you do not agree, please do not use our Platform.

1. Platform Purpose

VendorizeMe is an online marketplace designed to connect event service providers ("Vendors") with individuals and organizations ("Clients") seeking to hire them. While we facilitate the discovery, booking, and payment process (including escrow-secured transactions), VendorizeMe does not directly provide event services or act as an agent for either party.

2. No Professional Advice

All information and materials on VendorizeMe are provided for general informational purposes only. VendorizeMe does not provide legal, financial, or professional advice. Users should independently verify all information and exercise their own judgment before entering into any agreement or making any payment.

3. Vendor Content and Accuracy

Vendor profiles, descriptions, prices, photos, and availability are provided by the Vendors themselves. While VendorizeMe makes reasonable efforts to moderate or verify content, we do not guarantee that any information listed by a Vendor is accurate, complete, or up-to-date.

VendorizeMe is not responsible for:

• Misrepresentation or inaccuracy in listings
• The quality of services provided by Vendors
• Any failure by Vendors or Clients to fulfill contractual obligations

4. Escrow Payments and Transactions

VendorizeMe uses an escrow-secured payment system (via Paypal) to protect both Vendors and Clients. Funds are held until both parties confirm satisfactory completion of services. However, VendorizeMe is not a financial institution and does not assume liability for any transaction disputes, chargebacks, or payment errors arising from user actions or third-party processing failures. All payments are subject to our Payment Policy and Refund and Cancellation Policy.

5. Third-Party Links and Services

The Platform may contain links to third-party websites, tools, or integrations (e.g., Paypal, Google Analytics, Mailchimp). VendorizeMe has no control over third-party content or policies, and inclusion of a link does not imply endorsement. Use of third-party services is at your own risk and subject to their respective terms.

6. Limitation of Liability

To the fullest extent permitted by law, VendorizeMe, its affiliates, directors, employees, and partners shall not be liable for any:

• Loss of profits, revenue, or business opportunity
• Personal injury, property damage, or service dissatisfaction
• Indirect, incidental, or consequential damages

arising out of or in connection with your use of the Platform or interactions with other users.

7. No Guarantee of Availability or Performance

VendorizeMe strives to maintain continuous access and performance, but we do not guarantee uninterrupted service, error-free operation, or complete security. We may modify, suspend, or discontinue parts of the Platform without notice.

8. Indemnification

You agree to indemnify and hold harmless VendorizeMe and its affiliates from any claims, losses, damages, or liabilities (including legal fees) resulting from:

• Your misuse of the Platform
• Violation of any applicable law
• Breach of any agreement with another user

9. Governing Law

This Disclaimer shall be governed by and interpreted in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles. Users in the U.K. and Canada may be subject to their respective consumer protection laws.

10. Contact Us

If you have any questions about this Disclaimer, please contact:

VendorizeMe Legal Department
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us

Data Protection and Security Policy

This Data Protection and Security Policy ("Policy") outlines how VendorizeMe ("VendorizeMe") protects, manages, and secures the personal data of individuals who use our website and services ("Users," "Clients," and "Vendors"). We are committed to maintaining the confidentiality, integrity, and availability of all personal data in compliance with applicable data protection laws, including:

• The General Data Protection Regulation (GDPR) for U.K. users
• The California Consumer Privacy Act (CCPA) for U.S. users
• The Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users

1. Purpose

This Policy sets out the principles and procedures we follow to ensure that all personal data handled by VendorizeMe is:

• Collected and processed lawfully and fairly
• Protected against unauthorized access or disclosure
• Used only for legitimate business purposes
• Retained only as long as necessary

2. Scope

This Policy applies to:

• All VendorizeMe users, including Vendors, Clients, and visitors
• All personal and transactional data collected through the Platform
• All employees, contractors, and third parties who process data on our behalf

3. Data We Collect

VendorizeMe may collect and process the following categories of personal data:

• Identity Data: Name, username, profile information, and business name
• Contact Data: Email address, phone number, mailing address
• Payment Data: Processed securely by Paypal, including payment method details and transaction records
• Usage Data: Login activity, device information, IP address, and browsing behavior
• Content Data: Uploaded photos, videos, service descriptions, and communication between users

All data collection is detailed in our Privacy Policy.

4. Lawful Basis for Processing

We process personal data on the following lawful bases:

• Consent: When users voluntarily provide information or opt in to communications
• Contractual necessity: To fulfill agreements between Vendors and Clients
• Legal obligation: To comply with financial or recordkeeping laws
• Legitimate interests: To operate, improve, and secure our Platform

5. Data Storage and Retention

• Data is stored securely on encrypted servers located in regions compliant with GDPR and CCPA standards
• Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law
• Once data is no longer needed, it is securely deleted or anonymized

6. Data Security Measures

VendorizeMe implements appropriate technical and organizational measures to safeguard user data, including:

• Encryption: All sensitive data (including payments) is transmitted over HTTPS with SSL/TLS encryption
• Access Controls: Data access is restricted to authorized personnel based on role and necessity
• Firewalls and Monitoring: Continuous system monitoring to detect and prevent unauthorized access
• Secure Payment Processing: All transactions are handled by Paypal, which is PCI DSS Level 1 certified
• Data Backups: Regular encrypted backups to prevent data loss
• Incident Response: Immediate investigation and notification procedures in case of data breaches

7. Data Sharing and Third Parties

VendorizeMe may share personal data only with:

• Payment processors (Paypal) – to facilitate transactions
• Analytics providers (e.g., Google Analytics) – to improve platform performance
• Email and notification services (if applicable) – for user communication

All third parties are bound by strict data protection agreements and cannot use your data for unrelated purposes.

8. International Data Transfers

Where data is transferred outside the U.S., Canada, or U.K., VendorizeMe ensures that adequate safeguards are in place — such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms — to protect user information.

9. User Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for processing
• Object to data processing based on legitimate interests
• Request data portability to another service provider

Requests may be submitted to: support@kenkeputa.com. We respond to all valid requests within the legally required timeframe.

10. Data Breach Response

In the event of a data breach, VendorizeMe will:

• Promptly assess the scope and impact of the incident
• Notify affected users and relevant authorities (within 72 hours, where required by law)
• Take corrective actions to mitigate risk and prevent recurrence

11. Employee and Contractor Obligations

All VendorizeMe personnel with access to personal data must:

• Follow this Policy and data protection best practices
• Complete security and privacy training
• Maintain confidentiality at all times
• Immediately report any suspected data breaches or misuse

12. Policy Updates

VendorizeMe may update this Policy periodically to reflect legal, technical, or business changes. The latest version will always be available on our website with the updated effective date.

13. Contact Us

If you have any questions or concerns about this Policy or how your data is handled, please contact:

VendorizeMe Support Team
Email: support@kenkeputa.com
Website: https://www.vendorizeme.us